Shipping & Returns
Shipping & Returns
Shipping
- Orders are typically processed within 3 to 5 business days.
- Once your order ships, you will receive a confirmation email with tracking information.
- Please note that shipping times may vary depending on your location and carrier delays.
Returns
- If there is an issue with your order, please contact us within 14 days of delivery at hello@face2face.studio. Due to the nature of limited collections and small batch products, returns and exchanges are reviewed on a case by case basis.
Damaged Orders
- If your order arrives damaged, please email hello@face2face.studio with photos of the item and packaging so we can help make it right.